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Experience as a freelance Service Delivery Consultant, Telephone Call
Centre Officer, National Coordinator, Program Manager, Education Project
Officer, Youth Health Promotion Officer, Sexual Assault Unit Manager, TAFE
Teacher and Sexual Assault Counsellor, across a variety of community based
and government organizations.
Expertise in delivering in-depth health information via the telephone, editing a national health publication; maintaining productive relationships with service partners and other stakeholders, working with indigenous communities and individuals; project, personnel and case management techniques; situational analysis; program design, development, and evaluation; training design, delivery and assessment; individual and group work interventions to a broad cross section of the community.
Proven ability to market and sell an organisation’s products and services, manage competing priorities successfully; act as a change agent across an organisation, motivate people to action and build confidence about new programs and methodologies; strategically plan services to a variety of client groups within accepted frameworks and budgets; structure counselling programs using a variety of therapeutic modalities, direct health promotion programs over a wide range of health issues including non-traditional settings and topics.
Track record of: assisting not for profit organisations increase effectiveness for clients while increasing efficiency; successful negotiations to increase funding; extend operational scope; grow training opportunities with service partners and ensure various organisations and individuals meet their statutory responsibilities.
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